Find out clearly what data we collect, why we collect it, and how we keep it secure.
A quick overview of the key points in our Privacy Policy.
All data transfers on Win Bat are secured with 256-bit SSL encryption. Your information is never transmitted in the open.
Your personal information is never sold or shared with any advertiser or third party.
You may request deletion of your account data at any time. We will process the request within 30 days.
Win Bat only collects information that is strictly necessary. No excessive or irrelevant data is requested.
Your data is stored on internationally certified secure servers and undergoes regular security reviews.
You can opt out of Win Bat's promotional emails or SMS at any time with ease.
Win Bat (winbat.bet) takes your privacy seriously. This Privacy Policy ("Policy") explains how Win Bat collects your personal data, the purposes for which it is used, and how it is kept secure.
By using our platform, you agree to this Privacy Policy. If you have any objections, please contact us or discontinue use of the platform.
This policy applies solely to Win Bat's own services. Win Bat is not responsible for any third-party links or services. We are committed to complying with Bangladesh's data protection laws and international standards.
Win Bat only collects data necessary to operate its services. The types of information collected are detailed below:
| Data Type | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact information | Mobile number, email address | Yes |
| Financial information | BKash/Nagad/Rocket number, transaction history | Yes |
| Technical Information | IP address, device information, browser type | Automatic |
| Usage data | Login time, betting history, preferred sports | Automatic |
| Communication Records | Support chat, email correspondence | Where applicable |
As part of the account verification (KYC) process, Win Bat may collect scanned copies of your national ID or passport, a selfie photo, and proof of address. This information is used solely for identity verification and is stored with strict security measures.
Win Bat collects data through the following methods:
Win Bat uses your data for the purposes listed below. Each purpose has its own lawful basis:
Win Bat will never use your data beyond its original purpose. Your consent will always be sought before your data is used for any new purpose.
Win Bat uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the platform.
You can accept or reject cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain Win Bat features. To opt out of marketing cookies, use your browser's "Do Not Track" option.
Win Bat follows the highest industry standards to protect your data. Our security framework includes:
Win Bat does not retain personal data beyond what is necessary. Different retention periods apply depending on the type of data:
| Data Type | Retention period |
|---|---|
| Active account data | For the duration of active account |
| Financial Transaction Records | 5 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Support Conversations | 2 years |
| Server logs & IP data | 1 year |
| Marketing consent records | 3 years after consent is withdrawn |
Once the retention period expires, data is securely deleted or anonymized. Some data may be retained beyond the standard period where required by law.
As a Win Bat user, you have the following rights over your own data:
You have the right to know what information Win Bat holds about you and to receive a copy of it.
You can request corrections to any inaccurate or outdated information. We will act within 7 business days.
Unless required by law, you may request the permanent deletion of your information.
You can request to restrict or stop the use of your data for specific purposes.
You have the right to export your data in a standard format (CSV/JSON).
You can object to your data being used for marketing or any other purpose.
Win Bat strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect any data from minors.
If we become aware that a minor's data is in our possession, the account will be immediately closed and the information deleted. If a parent or guardian suspects their child is using Win Bat, please contact us immediately at support@winbat.bet.
Win Bat may update this Privacy Policy from time to time. When changes are made, we will take the following steps:
To view previous versions of our policy, email support@winbat.bet. We keep all versions from the past 2 years on record.
For any questions, concerns, or requests regarding this Privacy Policy, please get in touch with Win Bat:
When you submit a request to exercise your privacy rights, we will verify your identity before taking the appropriate action. Win Bat is committed to handling your data with full transparency at all times.
You have full control over your personal information on Win Bat.
You can view your saved information at any time by visiting your profile settings.
Correct any inaccurate information directly from your profile or by contacting support.
You can export all your data in CSV format and keep it for your own records.
You can permanently delete your account and all associated data at any time.